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Terms & Conditions

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Join the Stable Terms and Conditions

The Specifics

Exclusive monthly offers will be emailed to you using the address you provide at the time of signing up. Hungry Horse cannot be held responsible for emails that go into your junk folders – please add us to your list of safe senders. The emails we send with offers on are valid for that email address only and shouldn’t be forwarded on or shared. We aim to communicate with you at least twice a month via email and there will be news and offers included on these. We cannot guarantee that there will be an offer on every email we send.

News alerts and updates will be communicated via email and our Facebook page. We will only send you news and information that is relevant to our business – your information will not be shared with third parties.

Birthday Your Way. Providing us with your date of birth when you register will allow us to email you a voucher in the run up to your birthday for a complimentary drink from a supplied range. Choose from one of the following options:

  • A cocktail pitcher to share with friends, worth up to £8.99 (choose from Woo Woo, Red Stag, Oasis Berry Escape), or
  • A (four pint) pitcher of Carlsberg lager to enjoy with friends, worth up to £10 minimum, or
  • A family soft drink sharer, which includes up to 5 soft drinks when you buy a sharers or 2 main courses from the main menu (22oz Coca-Cola, Diet Coke, Schweppes Lemonade, 20oz Oasis [all draught] or Coke Zero 330ml bottle).

You must sign up at least 28 days before your birthday to receive your offer email. All drinks subject to availability. The email must be presented at the time of purchase. Proof of age may be required. This voucher can only be used once and you can only claim one of the options specified on the email. Photocopies or defaced vouchers will not be accepted. This voucher cannot be used in conjunction with any other offer, promotion or discount. This voucher has no cash value. There will be an expiry date on the Birthday Your Way email you receive and it is your responsibility to ensure you claim your free drink(s) before this date. This offer will typically be valid for 28 days from date of issue. Manager’s decision is final and binding. Valid at all Hungry Horse pubs in the UK.

Promoter: Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk.

General Terms and Conditions

These Terms and Conditions govern your use of the www.hungryhorse.co.uk website. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the www.hungryhorse.co.uk website.

This www.hungryhorse.co.uk website is owned and operated by Greene King plc and Greene King Brewing and Retailing Limited, companies registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration numbers are 24511 and 3298903 respectively.

1. Use of the www.hungryhorse.co.uk website

The www.hungryhorse.co.uk website is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the www.hungryhorse.co.uk website you agree to be bound by these Terms and Conditions.

These terms and conditions do not affect your satutory rights.

2. Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the www.hungryhorse.co.uk website. The changes will apply to the use of the www.hungryhorse.co.uk website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the www.hungryhorse.co.uk website. If you continue to use the www.hungryhorse.co.uk website after the date on which the change comes into effect, your use of the www.hungryhorse.co.uk website indicates your agreement to be bound by the new Terms and Conditions.

3. Access to and availability of the website

Hungry Horse will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Hungry Horse does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

4. Intellectual property

The content and design of these website pages are subject to copyright owned by Hungry Horse. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose.

Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trademarks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in Hungry Horse or any third party ("Intellectual Property").

All rights in relation to Intellectual Property not expressly granted by Hungry Horse are hereby reserved to Hungry Horse (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.

5. Liability

The www.hungryhorse.co.uk website is provided by Hungry Horse without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

Hungry Horse has made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which Hungry Horse takes no responsibility. Hungry Horse reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:

By accessing this website you agree that Hungry Horse shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site.

Nothing in these Terms and Conditions shall exclude Hungry Horse's liability for personal injury or death caused by its negligence.

6. Third party websites

From time to time this website may include links to other websites not under the control of Hungry Horse. Hungry Horse has no control over, and will accept no liability in respect of, the content on any external link.

7. Termination

Hungry Horse may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these Terms and Conditions.

On termination, you will make no further attempt to access the website or use the services and must delete any other www.hungryhorse.co.uk material.

8. Your Liability

You agree to be liable for and to indemnify Hungry Horse (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorised user.

9. General

If Hungry Horse fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Hungry Horse may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that Hungry Horse may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Terms and Conditions to anybody else without first obtaining the written consent of Hungry Horse.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

10. Booking Information

A deposit may be required for a main event but not for a regular booking. Deposits are non refundable. Deposit payment accepted via credit, debit card or cash and must be paid at the time of booking. Pre-orders are required 14 days before dining or at the time of booking if less than 14 days before hand. Cancellations made with less than 24 hours notice are liable for full payment of food. All currency is in pound sterling. Refunds will be made to the card used to make the to make the original payment. It could take up to 10 working days to receive the funds back into your account. Please contact guestrelations@greeneking.co.uk if you have any questions with your booking.

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11. Hoppy Easter Competition

Promotion open to UK residents only, aged 18+. Promotion closes at 23:59 on 23.04.2017. All entrants will receive either a Cadbury prize or one of five Hungry Horse offers. All entrants will be submitted into a prize draw for a chance to win £1,000 cash. The winner will be contacted by 26.04.2017. Full terms and conditions are available at www.hungryhorse.co.uk/deals-terms-conditions. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 2WF.

Full Terms & Conditions

1. The prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion). 2. This promotion opens on 01.04.2017 and will close at 23:59 on 23.04.2017. 3. Entrants must purchase a main meal at a Hungry Horse restaurant, visit hungryhorsehoppyeaster.co.uk and submit the code provided on the till receipt, as well as their full name, home address, contact phone number, post code and email address. 4. All entrants will receive an email on the same date that the entry is submitted, revealing whether they have won a Cadbury’s prize, or one of five Hungry Horse offers. All entrants will also be submitted into a prize draw for the chance to win a £1,000 cash prize. 5. Entrants who receive a Hungry Horse offer will only be able to redeem this in pub between 24.04.2017 and 14.05.2017. 6. There will be 300 Cadburys hamper winners and 300 Cadbury World family ticket winners. Cadbury’s World family ticket admits two adults and two children and is valid until 31.12.2017. The Cadbury’s hamper is a random selection of Cadbury’s chocolate products. 7. The Cadburys competition winners will receive their prizes by 31.05.2017. 8. The £1,000 cash prize winner will be selected at random on 24.04.2017. The winner will be informed of their prize by 26.04.2017, and will receive it by 10.05.2017. 9. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or email address, only the first entry will be accepted. 10. The prizes will be rewarded at random, from all valid entries received. 11. Reasonable efforts will be made to contact the winner using the details provided on entry. However, if a response has not been received within 7 days, or if the selected winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to select an alternative winner using the same selection process. 12. The Promoter accepts no responsibility for failed delivery due to the provision of incorrect contact details by the entrant. 13. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered save for in the event of unforeseen circumstances, in which case the Promoter reserves the right to offer an alternative prize of equal or greater value than the original. 14. No bulk, machine generated consumer group or third party entries will be accepted. Entries are restricted to one per person. 15. The Promoter reserves the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt. 16. By submitting your details, the Promoter is required to comply with the provisions of the Data Protection Act 1998 in relation to the processing of any personal information obtained from you. The Promoter is a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously 17. By entering the promotion, you agree that the Promoter may collect and retain the personal information that you submit, for example but not limited to your name, address and email address. Any personal information collected may be used: a. to communicate with you to provide details about our products and services and personalise our service to you; b. to help the Group improve its services; and c. to communicate with you for administrative or operational reasons connected with the promotion. 18. Your personal information may be shared with other companies in the Group as well as agents or contractors administering the promotion, but will not be passed to any other external organisation without your prior permission. 19. If you would like to opt out of receiving information about Greene King and the Group, to access the personal information or to change the details held please contact the Company Secretary at companysecretary@greeneking.co.uk. 20. The Promoter may download cookies to your computer when you log onto our website. For more information about the Promoter’s commitment to your privacy and details of how we use cookies please refer to the Promoter’s privacy policy at www.greeneking.co.uk/privacy-use-of-cookies. 21. The Promoter reserves the right, in its absolute discretion, to verify the winner, including but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means. 22. The Promoter's decision is binding in all matters relating to this promotion, and no correspondence shall be entered into. 23. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably. 24. The winner may be required to take part in publicity relating to this promotion. 25. The name and county of the winners will be available for 3 months following the closing date upon application with a SAE to Greene King Brewing and Retailing Limited, Hungry Horse Hoppy Easter, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 2WF. 26. This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts. 27. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ.

12. Mother's Day Facebook Competition

Summary Terms & Conditions

Promotion open to UK residents only, aged 18+. Promotion closes at 23:59 on 26.03.2017. One winner will receive an afternoon tea for two at The Ritz, six winners will receive a magnum of Mumm Champagne and two winners will receive a Cadbury hamper. The winners will be contacted by 09.04.2017. Full terms and conditions are available at www.hungryhorse.co.uk/deals-terms-conditions. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 2WF. Full Terms & Conditions 1. The prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion). 2. This promotion opens on 25.03.2017 and will close at 23:59 on 26.03.2017. 3. Entrants must comment and share of photo of themselves with their mother using #sharegoodtimes on the Hungry Horse Facebook page www.facebook.com/HungryHorsePubs 4. Prize is: a. Afternoon tea for two at The Ritz. Travel and accommodation are not included. The prize must be redeemed within one year. b. One of six magnums of Mumm Champagne c. One of two Cadbury chocolate hampers 5. The prizes will be rewarded at random, from all valid entries received. 6. Reasonable efforts will be made to contact the winner using the details provided on entry. However, if a response has not been received within 7 days, or if the selected winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to select an alternative winner using the same selection process. 7. The Promoter accepts no responsibility for failed delivery due to the provision of incorrect contact details by the entrant. 8. Reasonable efforts will be made to contact the winner using the details provided on entry. However, if a response has not been received within 7 days, or if the selected winner is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to select an alternative winner using the same selection process. 9. The Promoter accepts no responsibility for failed delivery due to the provision of incorrect contact details by the entrant. 10. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered save for in the event of unforeseen circumstances, in which case the Promoter reserves the right to offer an alternative prize of equal or greater value than the original. 11. No bulk, machine generated consumer group or third party entries will be accepted. Entries are restricted to one per person. 12. The Promoter reserves the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt. 13. By submitting your details, the Promoter is required to comply with the provisions of the Data Protection Act 1998 in relation to the processing of any personal information obtained from you. The Promoter is a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously 14. By entering the promotion, you agree that the Promoter may collect and retain the personal information that you submit, for example but not limited to your name, address and email address. Any personal information collected may be used: a. to communicate with you to provide details about our products and services and personalise our service to you; b. to help the Group improve its services; and c. to communicate with you for administrative or operational reasons connected with the promotion. 15. Your personal information may be shared with other companies in the Group as well as agents or contractors administering the promotion, but will not be passed to any other external organisation without your prior permission. 16. If you would like to opt out of receiving information about Greene King and the Group, to access the personal information or to change the details held please contact the Company Secretary at companysecretary@greeneking.co.uk. 17. The Promoter may download cookies to your computer when you log onto our website. For more information about the Promoter’s commitment to your privacy and details of how we use cookies please refer to the Promoter’s privacy policy at www.greeneking.co.uk/privacy-use-of-cookies. 18. The Promoter reserves the right, in its absolute discretion, to verify the winner, including but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means. 19. The Promoter's decision is binding in all matters relating to this promotion, and no correspondence shall be entered into. 20. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so, save that the Promoter shall not exercise this right unreasonably. 21. The winner may be required to take part in publicity relating to this promotion. 22. The name and county of the winners will be available for 3 months following the closing date upon application with a SAE to Greene King Brewing and Retailing Limited, Hungry Horse Mother’s Day Facebook Compeitition, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 2WF. 23. This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts. 24. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. 25. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ.

13. Free Drink

Terms & Conditions

Valid at the The Fernhurst and New Inn from 23rd March to 2nd April 2017 and the Court Leet from 30th March - 9th April. Exchanging this voucher entitles the bearer to one free drink for every main meal purchased from the main meal. Maximum party size of 6. Choose from the following Deal Drinks: pint of Fosters, pint of Carlsberg, pint of Carling, pint of Strongbow Original, pint of Greene King IPA, pint of Guinness, El Mazo Red, White or Rosé (125ml/175ml), Smirno¬ff Vodka (25ml) & Dash of Coke, Diet Coke or Schweppes Lemonade (4oz), Gordon’s Gin (25ml) & Schweppes Tonic (150ml), Coca-Cola, Diet Coke, Fanta or Sprite Zero (16oz), Coke Zero (330ml), Appletiser (275ml), Oasis (14oz), Juiceburst (275ml), J20 (275ml) or large Americano co¬ffee or large tea. All drinks are subject to change and availability and may vary from pub to pub. Alcohol cannot be served to anyone under the age of 18 – proof of ID will be requested. Failure to produce authentic ID will lead to refusal of service. This voucher can only be used at the participating pub and must be presented prior to payment. This off¬er cannot be used in conjunction with any other offer, voucher or promotion. The voucher cannot be used in conjunction with Greene King employee vouchers including friend & family vouchers. Only one voucher per person, per transaction. This voucher is not transferable. Copied, forwarded or damaged vouchers will not be accepted. Off¬er may be withdrawn without prior notice. Manager’s decision is final and binding. Promoter: Hungry Horse, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staff¬ordshire, DE14 3JZ. £5 OFF £15 This voucher must be presented when placing a food order and entitles the bearer to £5 off their transaction when spending £15 or over on food at Hungry Horse in one transaction. Drinks will be charged at full price. Subject to availability. The voucher can only be redeemed until 2017 only during food service hours. This voucher can only be used at the participating pub and must be presented prior to payment. This offer cannot be used in conjunction with any other offer, voucher or promotion. The voucher cannot be used in conjunction with Greene King employee vouchers including friend & family vouchers. Only one voucher per person, per transaction. This voucher is not transferable. Copied, forwarded or damaged vouchers will not be accepted. Offer may be withdrawn without prior notice. Manager’s decision is final and binding. Promoter: Hungry Horse, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ

Last updated: March 2017

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