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Frequently Asked Questions

As we begin to reopen our pubs again, here are the answers to the questions we have been most commonly asked.

The details you supply below will only be used by our Guest Relations or Pub Teams to respond to your comments and will not be used for any marketing activity. Please refer to our privacy notice for more information about how we use and take care of your data.


Make a Booking

If you would like to reserve a table then please use our online booking form.


Contact your pub

For any pub enquiries that can’t be answered using the FAQ’s below.

Contact Pub Directly

Feedback Survey

Feedback on your last visit to be in with a chance of winning £1,000.

Feedback Survey

For all PL incidents, please submit your CNF to our TPA, Willis Towers Watson, via the Portal

Order & Pay App