The Gatehouse in Kings Lynn is where Christmas comes together

Terms & Conditions

• Refunds & Cancellations

  If for any reason we are unable to host your get-together, we will give you as much notice as possible and if we can’t guarantee a new date, and you are not happy to re-book in the future, we will give you a full refund of your deposit and any additional pre-paid packages. 

  If you would like to cancel your Christmas Day booking, please give us 7 days’ notice, so we have a chance to re-book your table, then you will get 100% refund, whether that is for the whole party or a just a drop in numbers. 
   
  If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (after 11 December 2025), your menu choices will be required within 48 hours of booking and no later than 18 December 2025. If any drop in numbers or cancellations happen within 7 days’ notice, no refund is available. 

  To obtain your refund please call the pub you placed your booking with. 

  Christmas Day Menu: 

  Please advise the team of any dietary requirements before ordering. You can view our allergen information if you download the Greene King app. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Our menu descriptions do not list all ingredients. 

  V Suitable for Vegetarians Ve Suitable for Vegans N Dish contains nuts 𓆝 Fish, poultry and shellfish dishes may contain bones and/or shell. *All stated weights are approximate and uncooked. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross-contamination. We do not include ‘may contain’ information. Dishes may contain alcohol. Allergen information may change between the date of booking and the date of your visit – please contact a member of the team on the date of your visit to confirm allergen information. To ensure our customers have choice, temporary product substitutions may be required. Photography is for illustration purposes only. 

  We’d love to organise your Christmas Day celebration – you can book online, in person in the pub or over the phone. Christmas Day menu is available 25th December 2025 only. No booking is reserved until a deposit of £10 per adult and £5 per child is received – and then full payment is required by 11th December 2025 (or within 48 hours, if booking after this date, no later than 18th December 2025.) Please confirm your pre-order food choices by 11th December 2025 (or within 48 hours, if booking after this date). All items are subject to availability. We reserve the right to alter or amend the offer at any time. If your party cancel on you, please tell us ASAP as charges may apply unless 7 days’ notice is given. Please refer to the website for full details on refunds & cancellations. Bookings are subject to change – please see our website for up-to-date guidance and policies at the time of your booking. 

  All cash and credit or debit card tips are paid in full to our team members. We accept cash, Visa, MasterCard and Maestro. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. 

  Festive Menu:

  Full allergen information on the ingredients in the food we serve is available on request. Full allergen information can be found at www.hungryhorse.co.uk. Our dishes

  are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Suitable for Vegetarians Suitable for Vegans Dish contains Nuts Fish, poultry and shellfish dishes may contain bones and/or shell. Onion rings are made from chopped and reformed onions. * All stated weights are approximate before cooking. Dishes may contain alcohol. Calorie counts are correct at the time of print. Dishes on the No Gluten Containing Ingredients Menu are made with ingredients that do not intentionally contain gluten. However, due to the risk of cross-contamination from a range of ingredients within our kitchens, traces of gluten may be present. Please ensure a member of the team is aware that you are ordering from our No Gluten Containing Ingredients Menu. This information has been provided to allow you to make an informed choice when dining with us. Children between 5-10 years old need around 1,800 calories a day, but this will vary by age and level of activity and some children will need less, and some will need more. If your advertised choice is unavailable a suitable alternative of an equivalent price may be offered at the manager’s discretion. Photography is for illustrative purposes only. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. We’d love to organise your Christmas celebrations – you can book online, in person in the pub or over the phone. Festive Menu is available between 11th November 2025 and 1st January 2026, excluding 25th December 2025. No booking is confirmed until a deposit of £5 per adult and £3 per child is received. Please confirm your pre-order food choices at least 7 days prior to your dining date (if your booking is less than 7 days away, your food choices will be required within 48 hours of booking and at least 2 days prior to dining). All items are subject to availability. We reserve the right to alter or amend the offer at any time. If your party cancels on you, please tell us ASAP as charges may apply unless 48 hours’ notice is given. Please refer to the website for full details on refunds and cancellations. Bookings are subject to change – please see our website for up-to-date guidance and policies at the time of your booking. All cash and credit or debit card tips are paid in full to our team members. We accept cash, Visa, MasterCard and Maestro. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Christmas Day Menu ^One free welcome drink per adult includes glass of Prosecco or large orange juice. If any products are not available on the day, a suitable alternative will be offered. Full allergen information on the ingredients in the food we serve is available on request. Full allergen information can be found at www.hungryhorse.co.uk. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely free from traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Suitable for Vegetarians Suitable for Vegans Dish contains Nuts Fish, poultry and shellfish dishes may contain bones and/or shell. Onion rings are made from chopped and reformed onions. * All stated weights are approximate before cooking. Dishes contain alcohol. Calorie counts are correct at the time of print. Dishes on the No Gluten Containing Ingredients Menu are made with ingredients that do not intentionally contain gluten. However, due to the risk of cross-contamination from a range of ingredients within our kitchens, traces of gluten may be present. Please ensure a member of the team is aware that you are ordering from our No Gluten Containing Ingredients Menu.  This information has been provided to allow you to make an informed choice when dining with us. Children between 5-10 years old need around 1,800 calories a day, but this will vary by age and level of activity and some children will need less, and some will need more. If your advertised choice is unavailable a suitable alternative of an equivalent price may be offered at the manager’s discretion. Photography is for illustrative purposes only. Please be aware the allergen information for our dishes may change between the date of booking and the date of your visit. We would advise all of our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. We’d love to organise your Christmas Day celebration – you can book online, in person in the pub or over the phone. Christmas Day menu is available 25th December 2025 only. No booking is reserved until a deposit of £10 per adult and £5 per child is received – and then full payment is required by 11th December 2025 (or within 48 hours, if booking after this date, no later than 18th December). Please confirm your pre-order food choices by 11th December also (or within 48 hours, if booking after this date, no later than 18th December). All items are subject to availability. We reserve the right to alter or amend the offer at any time. If your party cancel on you, please tell us ASAP as charges may apply unless 7 days’ notice is given. Please refer to the website for full details on refunds and cancellations. Bookings are subject to change – please see our website for up-to-date guidance and policies at the time of your booking. All cash and credit or debit card tips are paid in full to our team members. We accept cash, Visa, MasterCard and Maestro. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT.

   

  BWS

  AVAILABLE FOR CHILDREN UP TO 12 YEARS OLD.

  Full allergen information on the ingredients in the food we serve is available on request. Full allergen information can be found at www.hungryhorse.co.uk or on our app. Our dishes are prepared in kitchens where nuts and gluten are present as well as other allergens; we cannot guarantee that any food item is completely ‘free from’ any specific allergen or traces of allergens, due to the risk of unexpected cross contamination. We do not include ‘may contain’ information. Please note that we do not operate a dedicated vegetarian/vegan kitchen area. Our menu descriptions do not list all ingredients. Please advise the team of any dietary requirements before ordering. Nutritional information is correct at the time of print. We would advise all our guests contact a member of the team on the date of their visit to confirm the allergen information of their selected meals. We’d love to organise your Christmas celebrations – you can book online, in person in the pub or over the phone. Please be aware the allergen information for our dishes may change between the time of booking and the date of your visit. (v) Suitable for Vegetarians. †Fish, poultry and shellfish dishes may contain bones and/or shell. Dishes may contain alcohol. Dishes on the No Gluten Containing Ingredients Menu are made with ingredients that do not intentionally contain gluten. However, due to the risk of cross-contamination from a range of ingredients within our kitchens, traces of gluten may be present. Please ensure a member of the team is aware that you are ordering from our No Gluten Containing Ingredients Menu. Children between 5-10 years old need around 1,800 calories a day, but this will vary by child, age and level of activity. All items are subject to availability during food service hours. All products subject to availability on a site-by-site basis. No booking is confirmed until a prepayment is received: £9.99 deposit per child is required (£10.99 for bookings on Christmas Eve). Please refer to the website for details on refunds & cancellations. This offer entitles customers to one (1) kids breakfast from a choice of Christmas Tree Waffles, Santa Pancakes, Kids full breakfast, one (1) kids drink from our Kids core menu,  a visit with Santa or alternative character (as advertised in advance) and a gift for £9.99 per child (£10.99 for bookings on Christmas Eve). Customers can book online via the pub’s website, in pub or over the phone. Children must be supervised by a parent or guardian at all times during the event. Adults can eat from either breakfast with Santa or core breakfast menu and does not need to be pre-booked. Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT.

• EARLY BOOKING offer 

  To be eligible to receive a £10 voucher, you must make an online booking for one of our festive menus for a minimum party of four guests by 31st October 2025. The online booking must be made and the deposit paid in full by 31st October 2025. 
   
  £10 gift vouchers are valid from 2^nd January - 31st March 2026, excluding Valentine's Day 14th February 2026 and Mother's Day weekend 14th and 15th March 2026. Only one gift voucher will be accepted per transaction. No cash alternative. The voucher may only be used in a single transaction and no change will be given. At least £5 of the total voucher value must be spent on food, including at least one main meal, which can include breakfast and sharers. Voucher cannot be used against the balance of the festive booking. Voucher cannot be used against the purchase of gift cards. The voucher cannot be used in conjunction with other discount vouchers or Greene King employee vouchers, including friend & family vouchers – but can be used against promotion (e.g. daily deals or set menus). Greene King reserves the right to withdraw or amend the offer at any time. Gift vouchers are not available to Greene King employees or those under 18 years old. Vouchers will be delivered electronically by email on 2^nd January 2026 (if you have provided a valid email address as part of your online booking and have opted-in to receive our email marketing communications). Gift vouchers are redeemable at participating Hungry Horse. To redeem, please present your unique voucher code within the email you receive at the till. Enjoy responsibly. Proof of identity may be requested. Age restrictions apply to certain products, serving times and locations. If you are under 18, please check with your pub in advance. Cash value of this voucher £0.00000001. This voucher is not transferable. Online booking subject to availability. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.