Frequently Asked questions for The Wellow

To book a table, please click here.

Please give us a call on, +44 01472 695 589.

While you are more than welcome to visit us without a booking, we cannot guarantee availability during high volume periods. If you'd like to book a table, you can do so here.

Please contact us directly on, +44 01472 695 589.

If the booking has been made online then please follow the link on the email to cancel. If the booking has been made directly with us, please contact us on +44 01472 695 589.

To see what we're serving, please take a look at our menus here.

Some of our chicken products are certified as Halal. However, we do not buy them because they are halal, but because the production facility we purchase them from is certified halal. The packaging that the product comes in carries the appropriate symbol. All our suppliers must comply with current EU legislation and best practice regarding animal welfare, which includes stunning before slaughter.

Due to the UK’s strict licensing laws, Greene King as a company operates a proof of age scheme and track attempts by underage drinkers to order alcoholic drinks. Customers are not served alcohol without their current forms of ID and as a responsible retailer we are extremely strict on identifying underage drinkers. Our company policy is that the only acceptable forms of ID are a valid UK passport or a valid full UK driving licence. All House Managers and their staff have been instructed to check ID of all customers purchasing alcohol who appear to be under the age of 21 years old. If there is any doubt about the age of the customer, or the customer does not produce ID when requested, our staff have the right to refuse service and may ask the customer to leave the premises.

Our Christmas menus will be up on the website at some point in August.

Our serving times can vary, so please either give us a call on +44 01472 695 589 or check here.

Our e-Cigarette policy is as follows: An electronic cigarette is an electrical device which simulates the act of tobacco smoking. Due to their similarity in appearance to tobacco based product and the confusion and potential upset their use may cause to non-smoking customers, Hungry Horse has decided that use of electronic cigarettes will be prohibited under all circumstances inside our locations. However, all Hungry Horse pubs have designated smoking areas outside.

For all our latest deals and offers, please visit our deals page.

You can find all of this information here.

We run loads of events throughout the year, so keep an eye out on our Facebook page and news & events section for more information. Alternatively, get in touch with us on +44 01472 695 589.

Please visit our careers page for more information.

We want our customers to feel welcome when they visit a Hungry Horse pub. Many of our customers are families with young children, and we want them to feel comfortable with us and enjoy time well spent.

In accordance with the Equality Act 2010, we do allow women to breastfeed in our pubs.

We'd like to hear about your experience, whether good or bad, so please visit our Hungry for Feedback page.

A successful referral occurs when your referred friend signs up via the link that is sent to them. A successful referral will not be logged if they do not sign up via the link sent to them.

We support Macmillan around the country each year and raised over £1 million last year. For other local initiatives or support please contact us directly on +44 01472 695 589.

You can pick up a gift card in the pub. Alternatively, you can buy them online here.

Please present your QR code when placing your order at the till, which entitles the bearer to 15% off Food at a Hungry Horse pub. The offer can be redeemed Monday to Sunday during food service hours.

The 15% off food offer cannot be used in conjunction with any other offer, menu promotion or on Bank Holidays, Mother's Day, Father's Day, Easter Sunday, Valentine's Day, Christmas Day, Boxing Day, New Year’s Eve and New Year's Day. Offer valid for bills up to £200, max discount £30. Cannot be used in conjunction with Tesco vouchers or Greene King employee vouchers, including friend & family vouchers.

Only one redemption per person, per transaction, for a maximum of 10 guests including you. Invalid memberships will not be accepted. The offer is not transferable. We reserve the right to amend, cancel or withdraw this offer at any time.

Please note that other Greene King Blue Light Card offers are not valid within Hungry Horse. Please use this link to find sites where offer is valid: https://www.hungryhorse.co.uk/pubs-sitemap. 

Promoter: Greene King, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ

You can bring in a print-out of the email or present it on the screen of a smart device.

If you're interested in working at a Hungry Horse pub, please click here to visit our careers website.