Terms & Conditions

Website terms and conditions

These terms and conditions govern your use of this website. Please read them carefully as they affect your rights and liabilities under the law.

If you do not agree to these terms and conditions, please do not use this website.

1. Use of this website

This website is provided to you free of charge for your personal use subject to these terms and conditions. By using this website you agree to be bound by these terms and conditions.

The terms and conditions do not affect your statutory rights.

2. Amendments

We may update these terms and conditions from time to time and any changes will be notified to you via a suitable announcement on this website. The changes will apply to the use of this website after we have given notice. If you do not wish to accept the new terms and conditions you should not continue to use this website. If you continue to use this website after the date on which the change comes into effect, your use of this website indicates your agreement to be bound by the new terms and conditions.

3. Access to and availability of the website

We will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the internet, your own computer or software failures. Accordingly, we do not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

4. Passwords and security

You agree to (and agree to ensure that your directors, employees and agents):

Keep all passwords secret at all times and have them changed, if there is reason to believe that someone else knows them
Notify us immediately upon becoming aware of any accidental or unauthorised access or use of the service by any third party

5. Intellectual property

The content and design of these website pages are subject to copyright owned by us. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose.

Other than having permission to access the website and use the services in accordance with these terms and conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trademarks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in us or any third party (‘intellectual property’).

All rights in relation to intellectual property not expressly granted by us are hereby reserved to us (or our licensors) and no right, licence or benefit to such intellectual property is granted to you.

6. Property details

We reserve the right to change the details of any pub, hotel or restaurant at any time without notice.

7. Liability

This website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the internet.

We have made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which we take no responsibility. We reserve the right to make changes and/or corrections to the website at our own discretion.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of this website with any of your equipment, software or telecommunications links
technical problems including errors or interruptions of this website
unsuitability, unreliability or inaccuracy of this website
inadequacy of this website to meet your requirements

By accessing this website you agree that we shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the internet via hyperlinks from this site.

Nothing in this paragraph applies to our liability in respect of products sold through our pubs, hotels or restaurants.

Nothing in these terms and conditions shall exclude our liability for personal injury or death caused by our negligence.

8. Third-party websites and products

From time to time this website may include links to other websites not under our control. We will accept no liability in respect of, the content on any external link.

Any information related to a supplier or product on the website which is not part of or produced by us or our group does not represent any endorsement by us of the quality of the supplier or product offered.

9. Termination

We may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these terms and conditions.

On termination, you will make no further attempt to access the website or use the services and must delete all relevant passwords and any other website material.

10. Your liability

You agree to be liable for and to indemnify us (and our officers, employees, directors, shareholders, representatives, successors and assigns) and hold us harmless against all third-party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these terms and conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorised user.

11. General

If we fail to exercise our rights immediately, this will not by itself be taken as a waiver of those rights and we may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that we may transfer its rights and obligations under these terms and conditions to another person. You may not transfer your rights or obligations under these terms and conditions to anybody else without first obtaining our written consent.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.

This website is owned and operated by Greene King Brewing and Retailing Limited, a company registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration number 3298903.

Last updated: April 2018

Exclusive monthly offers will be emailed to you using the address you provide at the time of signing up. Hungry Horse cannot be held responsible for emails that go into your junk folders – please add us to your list of safe senders. The emails we send with offers on are valid for that email address only and shouldn’t be forwarded on or shared. We aim to communicate with you at least twice a month via email and there will be news and offers included on these. We cannot guarantee that there will be an offer on every email we send.

News alerts and updates will be communicated via email and our Facebook page. We will only send you news and information that is relevant to our business – your information will not be shared with third parties.

Voucher will be sent within 72 hours of sign up. Voucher valid for 14 days from date received. This voucher entitles the bearer to £5 off their food bill when they spend £15 or more on food from our main menu. This voucher can only be used at a participating pub and must be presented when placing your initial food order. Offer valid during food service hours. Voucher can only be used once. Subject to availability. Offer not valid with any other discount, offer or promotion (including our already discounted Daily Deals such as £5 Steak Monday, £5.50 Curry Wednesday, Free Starter or Dessert Thursday, Treat the Family or Friday BOGOF Burgers). The voucher cannot be used in conjunction with any Greene King employee vouchers or Greene King friend & family vouchers. Offer not valid on Bank Holidays, Mother's Day, Father's Day, Valentine's Day, Festive Menu, Christmas Day, Boxing Day and New Year's Eve. Copied, defaced or damaged vouchers will not be accepted. Proof of identity may be requested. This voucher has no cash value and is not transferable. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.

Buy one get one free on breakfast items only, excludes starters, mains, sharers, desserts or kids meals from the main menu. Includes Big Plate Special breakfast when purchased before midday and children’s breakfasts. Deal drink is not included in the bogof offer but may still be added on at the deal price. Valid from 7^th September – 4^th October 2020 during food service hours. Subject to availability. Discount may be used in conjunction with breakfast deal drink promotion and £10 off £30 promotion only. No cash alternative. BOGOF breakfasts only available at participating Hungry Horse restaurants. Management reserve the right to withdraw the discount at any time without prior warning. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton on Trent, DE14 3JZ.

Choose any Small meal for £1 or any Large 8 years + meal for £1.50 from the Children's menu.

1. Offer includes main meal only, excludes starters, desserts or drinks.

2. Up to two children can eat with everyone full paying adult.

3. Not available in conjunction with any other promotion

4. Available on Mondays only.

5. All items are subject to availability during food service hours.

6. Photography is for illustrative purposes only and crockery may vary per pub.

7. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present.

8. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

9. All weights are approximate prior to cooking.

10. Full allergen and nutritional information can be found on the pub page menu.

11. We accept cash, Visa, MasterCard, Maestro

12. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713 12. Valid at participating pubs only, visit your local pub page for specific deals. Please check with your local before you visit.

Choose an 8oz Rump or Mini Mixed Grill for £5/£5.50 or an 8oz Smothered Steak Sizzler, 9oz Sirloin Steak or 12oz Rump steak for £7.50/£8

1. Available on Mondays only.

2. All items are subject to availability during food service hours.

3. Photography is for illustrative purposes only and crockery may vary per pub.

4. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

5. All weights are approximate prior to cooking.

6. Full allergen and nutritional information can be found on the pub page menu or in the pub

7. We accept cash, Visa, MasterCard and Maestro.

8. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

9. Valid at participating pubs only, visit your local pub page for specific deals. Please check with your local before you visit.

10. Not available in conjunction with any other promotion

1. Choose any one of these Big Plate Specials and pay either £5 or £6 or £6.50, depending on your local pub's pricing: 15oz Grilled Gammon, Chicken New Yorker, Jumbo Scampi, Mix it Up, Crispy Chicken with Curry Sauce, Halloumi Sandwich (V).

2. Only the listed dishes are available at £5 or £6 or £6.50 on Tuesdays. The price point of either £5 or £6 or £6.50 at your local Hungry Horse is printed on the back of the main menus in the Daily Deals section - please check before ordering. Find your local here: https://www.hungryhorse.co.uk/find-us/

3. Available on Tuesday only.

4. All items are subject to availability during food service hours.

5. Photography is for illustrative purposes only and crockery may vary per pub.

6. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

7. All weights are approximate prior to cooking.

8. Full allergen and nutritional information can be found on the pub page menu or in the pub

9. We accept cash, Visa, MasterCard, Maestro.

10. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

1. Choose any curry and deal drink for only £5.50 or £6, depending on your local pub's pricing. The price point of either £5 or £6 at your local Hungry Horse is printed on the back of the main menus in the Daily Deals section - please check before ordering. Find your local here: https://www.hungryhorse.co.uk/find-us/

2. Choose from: Chicken Tikka Masala, Chicken Korma, Chickpea & Sweet Potato (V), Chicken Jalcrazy, Beef Madras or Lamb Rogan Josh. Upgrade to a Big Plate Special for £3 extra.

3. Alcoholic beverages can only be sold to over 18s only. Proof of identity may be requested.

4. Choose from the following Deal Drinks: pint of Carlsberg, pint of Carling, pint of Strongbow Original, pint of Greene King IPA (if in Scotland, Belhaven Best is available in place of Greene King IPA), pint of Guinness, Blue Moon (330ml), Brewdog Punk IPA (330ml), Hop House13 Lager (330ml), Heineken 0% (330ml), Beck's Blue 0% (275ml), Old Speckled Hen Low Alcohol 0.5% (500ml), Peroni Libera 0.5% (330ml) Coca-Cola, Diet Coke, Coca-Cola Zero Sugar, Fanta or Dr Pepper Zero (16oz), Fentimans Rose Lemonade or Ginger Beer (275ml), Appletiser (275ml), J20 (275ml), El Mazo red, white or rosé wine (125ml/175ml), Captain Morgan Spiced Rum (25ml) & mixer, Smirnoff Red Vodka (25ml) & mixer, Gordon’s Gin (25ml) & mixer or The Famous Grouse (25ml) & mixer. The offer also includes a large americano or tea. Upgrade your deal drink for just 50p extra; choose from a pint of Coors Light, San Miguel or Strongbow Dark Fruits.

5. All deal drinks are subject to change and availability and may vary from pub to pub. If your advertised choice is unavailable a suitable alternative of an equivalent price may be offered at the manager’s discretion. Images shown contain ice, served at customer’s discretion.

6. Your curry and deal drink must be ordered in the same transaction.

7. Available on Wednesdays only.

8. All items are subject to availability during food service hours.

9. Photography is for illustrative purposes only and crockery may vary per pub

10. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

11. All weights are approximate prior to cooking.

12. Full allergen and nutritional information can be found on the pub page menu or in the pub

13. We accept cash, Visa, MasterCard, Maestro.

14. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

1. Choose any starter or dessert for free when you order from our Big Plate Specials on Thursdays.

2. Excludes Ultimate Big Combo, Muchos Nachos Grande (V), 20 Onion Horseshoe Stacker (V) Wing baskets when bought in the 3 for £10/£12 promotion, The Ultimate Big Candymania.

3. Your free starter or dessert must be ordered in the same transaction as the rest of your meal.

4. Available on Thursdays only.

5. All items are subject to availability during food service hours.

6. Photography is for illustrative purposes only and crockery may vary per pub.

7. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

8. All weights are approximate prior to cooking.

9. Full allergen and nutritional information can be found on the pub page menu or in the pub

10. We accept cash, Visa, MasterCard and Maestro.

11. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713

Offer available on all burgers listed on the main menu excluding Burger Sizzler Combo.

1. Cheapest burger is free. Both burgers must be ordered in the same transaction.

2. Not available in conjunction with any offer including add a drink for £1 to your burger.

3. Available on Fridays only.

4. All items are subject to availability during food service hours.

5. Photography is for illustrative purposes only and crockery may vary per pub.

7. All weights are approximate prior to cooking.

8. Full allergen and nutritional information can be found on the pub page menu or in pub

9. We accept cash, Visa, MasterCard, Maestro.

10. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713

1. Choose any Big Plate Super Special or Mix it Up from these dishes: Full Monty Mixed Grill, Mix It Up, Burger Sizzler Combo, Halloumi Sandwich (V), Crispy Chicken Sandwich or Chicken Kebab.

2. Only the listed dishes are available at £6.50, £7, £7.50 or £8 on Saturdays. The price point of £6.50, £7, £7.50 or £8 at your local Hungry Horse is printed on the back of the main menus in the Daily Deals section - please check before ordering. Find your local here: hungryhorse.co.uk/find-pub.

3. Available on Saturdays only.

4. All items are subject to availability during food service hours.

5. Photography is for illustrative purposes only and crockery may vary per pub.

7. All weights are approximate prior to cooking.

8. Full allergen and nutritional information can be found on the pub page menu or in the pub

9. We accept cash, Visa, MasterCard, Maestro.

10. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

All Treat the Family offers are available for £16 or £17, all day every day from 23^rd October to 1^st November 2020 inclusive, in participating pubs and during food service hours. While stocks last. Choose from Pizza Deal, Chicken Bucket Deal or Pub Faves Deal (this offer includes two meals from our selected Pub Faves, two kid’s main meals from our children’s menu and one of the ultimate big candymania sharer puddings). No dishes other than those specified are included in this price point. Offer excludes Big Plate Specials, Starters, Sharers, Light Bites, Burgers and Sides. Only dishes from the ‘Any 2 meals for’ section are included in the Pub Faves Deal. Drinks not included. Not to be used in conjunction with any other offer or discount and is subject to availability. Offers may be withdrawn without prior notice. Manager’s decision is final and binding in all matters. Promoter: Greene King Brewing and Retailing, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT

1. Choose any two of our Sunday Favourites: A classic roast (Hand carved roast beef, Roast chicken fillets or Red cabbage, apple & Brie roulade) which can be upgraded to a Big Plate Special for £2 extra per person. Jumbo Fish & Chips, BPS Chicken New Yorker, BPS Gammon, Cheese & Bacon Burger, BPS Curry (Chicken Tikka or Chickpea & Sweet Potato), Vegan Mix it Up.

2. Our carvery sites do not offer a carvery meal as part of this deal. At our carvery sites, please choose two dishes from: Jumbo Fish & Chips, BPS Chicken New Yorker, BPS Gammon, Cheese & Bacon Burger, BPS Curry (Chicken Tikka or Chickpea & Sweet Potato), Vegan Mix it Up.

3. Available on Sundays only.

4. All items are subject to availability during food service hours.

5. Photography is for illustrative purposes only and crockery may vary per pub

7. All weights are approximate prior to cooking.

8. Full allergen and nutritional information can be found on the pub page menu or in the pub

9. We accept cash, Visa, MasterCard, Maestro.

10. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

11. Valid at participating pubs only, visit your local pub page for specific deals. Please check with your local before you visit.

1. Order any Burger or selected grill (5oz Rump Steak, 8oz Rump Steak or Mini Mixed Grill) and add a deal drink for just £1.

2. Can be used in conjunction with Burger Sizzler Combo.

3. Choose from the following Deal Drinks: pint of Carlsberg, pint of Carling, pint of Strongbow Original, pint of Greene King IPA (if in Scotland, Belhaven Best is available in place of Greene King IPA), pint of Guinness, Blue Moon (330ml), Brewdog Punk IPA (330ml), Hop House13 Lager (330ml), Heineken 0% (330ml), Beck's Blue 0% (275ml), Old Speckled Hen Low Alcohol 0.5% (500ml), Peroni LIbera 0.5% (330ml) Coca-Cola, Diet Coke, Coca-Cola Zero Sugar, Fanta or Dr Pepper Zero (16oz), Fentimans Rose Lemonade or Ginger Beer (275ml), Appletiser (275ml), J20 (275ml), El Mazo red, white or rosé wine (125ml/175ml), Captain Morgan Spiced Rum (25ml) & mixer, Smirnoff Red Vodka (25ml) & mixer, Gordon’s Gin (25ml) & mixer or Famous Grouse (25ml) & mixer. The offer also includes a large americano or tea. Upgrade your deal drink for just 50p extra; choose from a pint of Coors Light, San Miguel or Strongbow Dark Fruits.

4. All deal drinks are subject to change and availability and may vary from pub to pub. If your advertised choice is unavailable a suitable alternative of an equivalent price may be offered at the manager’s discretion. Images shown contain ice, served at customer’s discretion.

5. Your meal and deal drink must be ordered in the same transaction.

6. Available Monday - Friday only.

7. Cannot be used in conjunction with any other promotion including Friday BOGOF burger promotion

8. All items are subject to availability during food service hours.

9. Photography is for illustrative purposes only and crockery may vary per pub.

10. Full allergen and nutritional information can be found on the pub page menu or in pub

11. We accept cash, Visa, MasterCard, Maestro.

12. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

13. Valid at participating pubs only, visit your local pub page for specific deals. Please check with your local before you visit.

1. Add a drink and pudding to any Children’s small or large meal for only £2 extra.

2. Main meal, deal drink and pudding need to be selected from the Children’s menu. Excludes The Ice Cream Bar and Bubbly Mixes.

3. Children’s main meal, deal drink and pudding must be ordered in the same transaction.

4. All items are subject to availability during food service hours.

5. Photography is for illustrative purposes only and crockery may vary per pub

7. All weights are approximate prior to cooking.

8. Full allergen and nutritional information can be found on the pub page menu or in pub

9. We accept cash, Visa, MasterCard, Maestro.

10. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

1. Choose any two of these main meals and pay £8.49, £8.99, £9.49, £9.99, £10.49 depending on your local pub's pricing: Classic Beef Lasagne, Classic Chicken New Yorker, Full Breakfast, Sausages & Mash, 5oz Grilled Gammon, Steak & Ale Pie, Chicken & roasted mushroom pie, Hand-battered Fish & Chips, Vegan fish-free fillets & chips (Ve), Classic Breaded Wholetail Scampi, Macaroni Cheese (V), Chicken Tikka Masala, Chickpea & Sweet Potato Curry (V), Beef Lasagne & Salad, Chicken New Yorker & Salad or Breaded wholetail scampi & salad, Battered Halloumi and Chips. In Scotland, the following dishes are also available Balmoral Chicken and Haggis, Neeps & Tatties.

2. The price point of £7.99, £8.49, £8.99, £9.49 or £9.99 at your local Hungry Horse is printed on the ‘2 Meals For’ section of the main menus - please check before ordering.

3. The two meals must be ordered in the same transaction.

4. Available Monday - Friday only.

5. All items are subject to availability during food service hours.

6. Photography is for illustrative purposes only and crockery may vary per pub.

8. All weights are approximate prior to cooking.

9. Full allergen and nutritional information can be found on the pub page menu or in the pub

10. We accept cash, Visa, MasterCard, Maestro.

11. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

1. Choose a main plus any starter or dessert from the Golden Years menu for £4.70. Add an extra course for £1.50.

2. Our Golden Years Menu can be found on the back of the main menus in the Daily Deals section.

3. Over 60’s only. All Golden Years portions are designed to be smaller than the equivalent main menu dish.

4. Available Monday - Friday only.

5. All courses must be ordered in one transaction.

6. All items are subject to availability during food service hours.

7. Photography is for illustrative purposes only and crockery may vary per pub.

8. All our dishes are prepared in kitchens where nuts, gluten and other allergens are present. If you have any special dietary requirements please ask before placing your order. We cannot guarantee that any of our dishes are ‘free from’ any specific allergen.

9. All weights are approximate prior to cooking.

10. Full allergen and nutritional information can be found on the pub page menu or in pub

11. We accept cash, Visa, MasterCard, Maestro.

12. Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 608 0713.

1. Wine Wednesday offer is available all day Wednesday. Choose a bottle of El Mazo (Red/White/Rose) for £5 each or a bottle of Blossom Hill (Red/White/Rose for £7).

2. All offers only available to persons aged 18 or over.

3. Customers may be asked for proof of age.

4. Management reserves the right to withdraw an offer without prior notice.

5. Management reserves the right to refuse service to customers who are or appear to be intoxicated or drunk.

6. All products are subject to availability.

7. Stocking policies vary per pub so please check with your local at the point of ordering.

8. Offers cannot be used in conjunction with any other promotion or discount.

Valid: Choose from the following drinks: pint of Carlsberg, pint of Strongbow Original, pint of Greene King IPA, 175ml Glass of El Mazo (Red, White or Rose), Woo Woo Cocktail Glass (25ml Smirnoff Vodka, 25ml Archers, 8oz Cranberry Juice), 22oz Coca-Cola, Diet Coke or Schweppes Lemonade.

Not Valid: with any other offer or to anyone under the age of 18, Bank Holidays, Mother's Day, Father's Day, Valentine's Day, Festive Menu, Christmas Day, Boxing Day and New Year's Eve. Not valid in Scotland.

In order to receive a birthday voucher, you must have signed up to the Hungry Horse Email Club and entered your full date of birth at least 21 days prior to your birthday, in order for the voucher to be sent in time.

All products are subject to change and availability and may vary from pub to pub. Offers may be withdrawn at any time without prior notice. Managers decision is final and binding. All information is correct at time of production. Alcohol cannot be served to anyone under the age of 18 - proof of ID will be requested. Failure to produce authentic ID will lead to refusal of service.

It’s been a tough year all round and we do hope your friends and family are safe and well.

We want to make sure we all have a well-deserved Christmas knees up and we’d love you to choose our pubs.

All of our pubs take the safety of our guests and our team very seriously. If you’ve visited us in the last couple of months you can see how many measures we have in place to look after you whilst living with Covid-19. We can promise you that booking with us for Christmas will be no exception. We promote party safe!

We ask all guests where possible to please now make your Christmas booking online. Everyone must pay a £5pp deposit this year (child and adult) upon booking any festive menu (irrespective of your party size) and it’s much easier and safer for you to do all this via the pub website. But don’t worry, all your deposits are fully redeemable against your final bill. See section ‘refunds & cancellations’ for more info.

The only exception to the £5pp deposit is any of our Pubs that are running our tasty Christmas Day menu! As it’s our favourite (and busiest) day of the year, we do ask for £10pp please upon booking. All the same T&Cs as mentioned apply. We just need a little bit more from you. All Christmas Day Bookings require full Pre-Payment in advance

During the festivities we understand not everyone wants to eat from our festive menus. Good news, our main menu will still be available. However, for larger groups looking to make a booking for more than six people you will be kindly asked for a deposit for bookings taking place from Tuesday 8th December to Thursday 31st December.

A lot of our pubs this year have got some self-serve drinks packages too, these will be bought over to you as soon as you arrive so no waiting for that all important first drink. Why not ask for more info or check these out on the website and add to your booking? Full payment for these in advance please, when you book the package you want. Budget goes a lot further if you start spending it earlier. Cheers!

Pre-orders are really important during our busiest time of year, Christmas takes so much planning so please get your group’s pre-orders in on time, no later than 2 weeks before your booking date or Thursday 12th November 2020 (whichever gives our pubs most time). You’ll be sent all the info on how to make your pre-order once you’ve booked. And don’t forget the allergens & dietary needs, if we know all this in advance then smooth sailing.

We have carefully thought out seating plans (with social distancing) and staggered arrival times so we do ask you keep to your chosen time please. If you are more than 15 minutes late we may need to ask you to skip a course as we cannot allow tables to overrun, especially now we have such reduced capacities! We understand though that arrival times aren’t always in your control so please give the pub a call if you’re going to be late, or we’ll start to worry about you.

Oh, and one last bit of admin advice please – if you can bring your booking confirmation and any pre-order details with you, that would be great! We know it’s easy to forget what you’ve ordered so it would be a massive help if one person in the group took control. We call them our Booking Superheroes!

We are here to answer any of your questions or concerns so please dial the pub or our bookings team if you need any more info or clarity.

To be eligible to receive a voucher, you must make an online booking on one of our Festive menus for a minimum party of two guests. The online booking must be made and a deposit paid in full by 30th November 2020. £10 gift vouchers are valid from 2nd January to 30th May 2021 - excluding Valentine's Day 14th February 2020, Mother's Day 14th March 2021, Easter weekend 2nd to 5th April 2021 and May Bank Holidays 3rd & 31st May 2021. Only one gift voucher will be accepted per transaction. No cash alternative. The voucher may only be used in a single transaction and no change will be given. At least £5 of the total voucher value must be spent on food, including at least one main meal, which can include breakfast and sharers. Voucher cannot be used against the balance of the Festive booking. Voucher cannot be used against the purchase of gift cards. The voucher cannot be used in conjunction with other discount vouchers or Greene King employee vouchers including friend & family vouchers – but can be used against promotion (e.g. daily deals or set menus). Greene King reserves the right to withdraw or amend the offer at any time. Gift vouchers are not available to Greene King employees or those under 18 years old. Vouchers will be delivered electronically by email on 2nd January 2021 (if you have provided a valid email address as part of your online booking and have opted-in to receive our marketing communications). Gift vouchers are redeemable at participating Hungry Horse pubs. To redeem, please present your unique voucher code within the email you receive at the till. Enjoy responsibly. Proof of identity may be requested. Age restrictions apply to certain products, serving times and locations. If you are under 18, please check with your pub in advance. No cash alternative. This voucher is not transferable. Online booking subject to availability. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.

EBI bounce back voucher terms and conditions

*Your £10 gift voucher is valid between now and 30th May 2021 – excluding Valentine’s Day 14th February 2021, Mother’s Day 14th March 2021, Easter Weekend 2nd – 5th April 2021 inclusive and May Bank Holiday’s 3rd & 31st May 2021. Only one gift voucher will be accepted per transaction. Valid at Hungry Horse pubs. No cash alternative. The voucher may only be used in a single transaction and no change will be given. At least £5 of the total voucher value must be spent on food, including at least one main meal, which can include breakfast and sharers. Voucher cannot be used against the balance of the Festive booking. Voucher cannot be used against the purchase of gift cards. The voucher cannot be used in conjunction with other discount vouchers or Greene King employee vouchers including friend & family vouchers – but can be used against promotion (e.g. daily deals or set menus). Proof of identity may be requested. Age restrictions apply to certain products, serving times and locations. If you are under 18, please check with your pub in advance. No cash alternative. This voucher is not transferable. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time.  Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.

We hope no one gets poorly in your party! And we used to always say refunds were not refundable, but the world has changed, and we want to protect you and our team.

So, if any of your party (or your whole group) needs to cancel or amend the booking due to Covid-19 symptoms, as long as you give us 72 hours’ notice we will always process a 100% refund for you. Please be patient as refunds may take up to 14 days. Ideally rather than cancelling, if you can book another date for a few weeks’ time, that would be a massive help to our team, but we understand completely if that’s not possible. Health comes first!

If we have to shut the pub (worst thing ever) then we will give you as much notice as possible and if we can’t guarantee a new opening date, and you are not happy to re-book in the future, of course we will give you a full refund of your deposit and any additional pre-orders/packages. You are covered!

So basically, as long as you give us 72 hours’ notice, so we have a chance to re-book your table (with social distancing this is so important for our industry now) then you get 100% refund. Whether that is for the whole party or a just a drop in numbers. On the positive, if you actually increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional guest(s) and if it’s a late change (after 12th November 2020) we will need the pre-order for the additional guest(s) immediately too please.

This year has been a year like no other and so it will come as no surprise to you that all our bookings are subject to government guidelines. If government advice changes and we need to make any updates to our guidance and booking policies, we will do so on our website. So please check back to ensure that you have the up to date detail - we want to keep you and our teams safe not only for Christmas but always.

Breakfast with Santa is available is available for £5.49 or £5.99 per child in participating pubs during food service hours specified. No booking is confirmed until a deposit is received. £5 per person deposit. Breakfast with Santa is available on 28^th November, 5^th December, 12^th December and 19^th December between 9am – 11am. Not to be used in conjunction with any other offer or discount and is subject to availability. Offers may be withdrawn without prior notice. Please remember to bring your receipt with you on the day – it makes life a lot easier! Please refer to the website for details on refunds and cancellations. Your booking is subject to government guidelines and advice may change – please see our website for up to date guidance and policies at the time of your booking. Manager’s decision is final and binding in all matters. Promoter: Greene King Brewing and Retailing, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT

Summary Terms & Conditions – 13^th – 15^th Nov 2020

Promotion open to UK residents only, aged 18+. Entrants must book a table at a Hungry Horse pub for any time between 12^th November and 25^th December 2020 Promotion closes at 23:59 on 18^th October 2020. Five winners will receive £100 worth of high street vouchers. Full terms and conditions are available at https://www.hungryhorse.co.uk/terms-and-conditions/. Promoter: Greene King Brewing and Retailing, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 6080713.

Full Terms & Conditions – 13^th – 15^th Nov 2020

1. This promotion is open to residents of the United Kingdom aged 18 or over only. Employees of Greene King, their families, agencies, or anyone else professionally connected with this promotion are not eligible to enter.

2. This promotion opens on 0:00 Friday 16^th October 2020 and closes at 23:59 on Sunday 18^th October 2020.

3. Entrants must make a booking via hungryhorse.co.uk/book/ or make a reservation in a Hungry Horse pub for a Festive Fayre Meal or a Christmas Day Meal between 12^th November – 25^th December 2020. A deposit of £5 per adult must be paid to secure the booking. Any entrant whose reservation is subsequently cancelled or rearranged for a date other than between 12/11/2020 and 25/12/2020 will not be included in the promotion.

4. Five winners will be selected at random by 26/10/2020.

5. The prize is £100 of ‘Select’ vouchers that can be redeemed against high street stores and entertainment. Terms and conditions for the voucher apply please see https://www.select-your-reward.co.uk/Pages/TermsAndConditions for details.

6. Reasonable efforts will be made to contact the winner using the details on entry. However, if a response has not been received within 7 days, or if the selected winner or runner up is ineligible, otherwise in breach of these terms and conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to select an alternative winner or runner up using the same process referred to above in these terms and conditions.

7. The Promoter accepts no responsibility for failed delivery due to the provision of incorrect contact details by the entrant.

8. The terms and conditions of any third party supplier will also apply to the prize where applicable. If there is a conflict between third party terms and conditions and these terms and conditions, these shall take precedence.

9. The prize is non-transferable and cannot be sold or auctioned. No cash or other alternative to the prize will be offered save for in the event of unforeseen circumstances, in which case the Promoter reserves the right to offer an alternative prize of equal or greater value than the original.

10. The Promoter is required to comply with the provisions of the Data Protection Act 2018 and the General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this promotion. The Promoter is a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously.

11. By entering this promotion, you have provided your personal information (name, address, phone number, email address and DOB) to the Promoter who is the Data Controller. Your personal information will be processed by the Promoter in performing the contract you have entered into with the Promoter by entering the promotion.

12. Any personal information collected may be shared with other companies in the Group and will be used for administrative or operational reasons connected with the promotion, including to communicate with you. The Promoter will not pass your personal information outside of the EEA or to any other external organisation without your prior permission.

13. Your personal information will be retained for 4 months from the closing date to enable the Promoter to complete administration of the promotion and to comply with its obligations under the Advertising Standards Authority CAP Code.

14. You have the right to object to processing of personal information and to have inaccurate personal data rectified, blocked, erased or destroyed. If you have a concern about the way the Promoter is collecting or using your personal data, please raise your concern with the Data Protection Officer in the first instance at dataprotection@greeneking.co.uk. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/.

15. The Promoter may download cookies to your computer when you log onto the Promoter’s website. For more information about the Promoter’s commitment to your privacy and details of how the Promoter uses cookies please refer to the Promoter’s Privacy Notice and Cookie Notice at hungryhorse.co.uk/privacy and www.hungryhorse.co.uk/cookie-policy/.

16. No bulk, machine generated consumer group or third party entries will be accepted. Entries are restricted to one entry per person.

17. The Promoter reserves the right to disqualify incomplete, altered or illegible entries. No responsibility will be accepted for entries lost, damaged or delayed, technical or telecommunications faults. Proof of submitting is not proof of receipt.

18. The Promoter reserves the right, in its absolute discretion, to verify the winner [and/or runner up], including but not limited to, proof of identity and/or age, as required, and to withdraw a prize where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where an entrant has gained advantage in participating in the promotion or has won using fraudulent means.

19. The Promoter's decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.

20. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions at any time but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

21. To the extent permitted by law, the Promoter accepts no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this promotion or taking up a prize. The Promoter is not responsible for any third party acts or omissions.

22. Entrants will retain ownership of any content, submissions and other material they submit as part of this promotion. However, entrants grant the promoter (and its agents and affiliates) a non-exclusive, worldwide, irrevocable, perpetual licence to use any such content, submissions and other material for the purposes of this promotion.

23. The winner may be asked to take part in publicity relating to this promotion. This will be discussed with the winner before taking place.

24. By entering this promotion entrants will be deemed to have accepted, and will be bound by, these terms and conditions.

25. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the exclusive jurisdiction of the English courts.

26. Promoter: Promoter: Greene King Brewing and Retailing, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Telephone: 0845 6080713

Last updated on 25/02/2020